...
...
...
...
...
To add a cell phone for SMS and install the Duo Mobile App
| Info |
|---|
The instructions below apply to iOS, Android, and Windows devices. |
...
Go to https://2fa.uwaterloo.ca/duo/dmp .
...
Select Mobile phone and click Continue.
...
Enter your phone number.
...
Select the type of phone you are using and click Continue.
...
If you haven't already, follow the instructions to install the Duo Mobile app.
...
Then click I have Duo Mobile installed.
...
Follow the instructions to open the Duo Mobile app and add your phone to your Duo 2FA account by scanning the barcode.
...
Set app to Automatically send this device a Duo Push. This will prevent you from having to select Send me a Push each time. (optional step)
...
| Info |
|---|
|
Optional: You may choose to purchase a token to have a backup should you not have access to your mobile phone or your device of choice.
Optional: You may add multiple Duo Mobile devices to your 2FA account. The Duo Mobile app is available for recent Android (phone, tablet) and iOS (iPhone, iPad) devices. Duo Mobile can also be installed and set up on Chromebooks.
...
In this article:
| Table of Contents | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Add the Duo Mobile App to a tablet or cell phone without providing a phone number
| Info |
|---|
The instructions below apply to iOS and Android tablets. |
Go to
...
Select Tablet and click Continue.
...
Choose the type of tablet you are using and click Continue.
...
If you haven't already, follow the instructions to install the Duo Mobile app, then click I have Duo Mobile installed.
...
Follow the instructions to open the Duo Mobile app and add your device to your Duo 2FA account by scanning the barcode.
Add a cell phone for SMS only
Select Mobile phone and click Continue.
Enter and confirm your phone number, then click Continue.
Select Other and click Continue.
Add a phone number for phone call authentication (Landline)
...
Go to https://2fa.uwaterloo.ca/duo/dmp.
...
Select Add a device.
Select Duo Mobile.
Skip entering a phone number by selcting I have a tablet.
If you havent already, install the Duo Mobile app and click Next.
Use the Duo Mobile app to scan the QR code and add your account to the app.
Add a Security Key
Go to Device management .
Select Add a device
Select Security Key.
Insert your security key and click Continue, then follow the instructions.
...
To add a cell phone for SMS and install the Duo Mobile App (this option is for students, alumni, and retirees only)
| Info |
|---|
The instructions below apply to iOS, and Android devices. |
Go to Device management .
Select Duo Mobile.
Enter and confirm your phone number, then click
...
Add a U2F Token
Select U2F and click Continue.
Read the instructions and click Continue.
Insert your U2F token and follow the instructions, then click Close
Add a second device
To start enrolling a new device, sign in to the Device Management Portal and select and complete the authentication prompt (e.g. Call Me, Enter a Passcode, or Send Me a Push).
On the next screen, My Settings & Devices, click the +Add another device link.
If you're adding a new device to replace one that you previously activated for Duo Push, don't select the Duo Push authentication method on this page unless you still have the original device.
If you don't have the original device, but you have a new device with the same phone number, then you can authenticate with a phone call or SMS passcode.
You can't add a new device from this page if you do not have access to any of your previously enrolled authentication devices; you'll need to contact the IST Service Desk for help.
Proceed with the device enrolment process for the device you'd like to add.
Once you've completed the enrolment process, the newly added device will appear on your My Settings & Devices screen. You can click +Add another device to start the enrolment process again.
Remove a device
If your new device is replacing the one you previously enrolled, you can remove the device you won't be using any more for authentication.
...
On the My Settings & Devices screen, click the Device Options button next to the device you want to remove
...
Click the trash can button to delete that device.
...
Add phone number.
Click Yes, it’s correct.
If you haven’t already, install the Duo Mobile app and click Next.
Use the Duo Mobile app to scan the QR code and add your account to the app.
Click Continue.
...
| Note |
|---|
Using Call Me and SMS (text) as methods of DUO authentication are vulnerable to various online attacks. Therefore, phone numbers will be automatically removed for individuals who use the DUO Mobile app |
Add a phone for SMS or phone call authentication (this option is for students, alumni, and retirees only)
This method is not suggested since Using Call Me and SMS as methods of DUO authentication are vulnerable to various online attacks.
Go to Device management.
Select phone number and click Continue.
Enter and confirm your phone number, then click Add phone number.
Yes, its correct.
Click Continue.
Related articles
| Filter by label (Content by label) | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| hidden | true |
|---|
| Info |
|---|
Need help?Contact the IST Service Desk online or 519-888-4567 ext. 44357. |
| Tip |
|---|
Article feedbackIf you’d like to share any feedback about this article, please let us know. |