Before you install an email certificate

Make sure you request and download your S/MIME certificate first. Learn more about how to request and download a GlobalSign S/MIME certificate.

Note
The certificate must be issued to the same email you are sending from. If you have a friendly email (e.g. firstname.lastname@uwaterloo.ca), enter it into the Full Email address field, otherwise you can enter enter userID@uwaterloo.ca.

How to install an email certificate

Info
Note: Your app interface may differ depending on your Android version. The screenshots shown below were taken with an Android 9 device.

Navigate to the folder where your downloaded certificate is stored and click on the certificate file.
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Enter your certificate password and click 'OK'.
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Rename your certificate if desired and click 'OK'. Your certificate has now been installed.
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In your email app (e.g. Outlook), go to Settings > Security to enable S/MIME. Click the toggle to enable S/MIME. In the pop-up, click 'OK'.
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To encrypt your messages, click on the ellipses in a new message/reply and select 'Sign and Encrypt'.
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