Use this article to learn This article provides instructions on how to search and link tickets in within your project within Jira Service Management project.
Step-by-step guide
Searching for tickets
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After logging in, to search for a ticket, you can
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enter the ticket number or ticket name in the search filter
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located at the right hand side of the page (to the left of your profile icon):
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It will provide you with results related to 2. You will see a list of the results from your search.
Linking tickets
You can link issues to keep track of duplicate or related tickets.
Open the ticket that you want to link to.
Click on Link Issue below the name of the request ticket.
Choose the type of issue link.
4. Specify the issue(s) you want to link to by either:
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5. You can add a comment to describe why you're linking these issues and click Link or just click on Link.
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