Sometimes users who have clicked "Allow your organization to manage this device" when installing Office Microsoft 365 will have issues with other windows features, receiving an utilizing Windows features. An error message stating "Your organization manages this feature" will appear. Typically Typically, this is seen in the "Sign-in Options" section when they try trying to set up Windows Hello or Fingerprint sign-in. Steps to To remove the device from being managed by the University of Waterloo: UWaterloo, please follow the steps below.
Step-by-step guide:
Download the Company Portal Windows App
Right click on their device and click Remove
Go to Settings > Accounts > Access work or school
Select
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your UWaterloo account and click Disconnect
Open an
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Microsoft 365 application (eg. Word) and click on File > Account > Sign Out
Restart the
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device
You can then check the Sign-in
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Options in Settings to ensure that the changes have taken effect. You may need to uninstall and reinstall
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Microsoft 365.
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For more information about removing your Windows device from organization management, please take a look at this external Microsoft page: https://docs.microsoft.com/en-us/mem/intune
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| false | title | Need | Helphelp?Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519online or 519-888-4567 ext. 44357. |
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