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Step-by-step guide
Go to https://learn.uwaterloo.ca/.
If you are not already logged in and are prompted to do so:
Enter your WatIAM user ID followed by “@uwaterloo.ca” (e.g., youruserid@uwaterloousername@uwaterloo.ca). Your WatIAM user ID is a maximum length of 8 characters.
Use this format even if you have not been assigned a UWaterloo email account.
Then enter your WatIAM password
What if I receive an error?
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If you receive an error stating that there either a “Bad Request - Header Field Too Long” error or the page says “An error occurred”, the linked you used to get to learn may have had additional information in it. Use the Step-by-step guide above to ensure you are going directly to https://learn.uwaterloo.ca/.
If using the direct link does not resolve the issue, please follow these steps:
Delete any bookmarks that you have for LEARN
Clear the browser cache (here are steps to delete cache https://kb.iu.edu/d/ahic)
Restart the browser
Type in https://learn.uwaterloo.ca in to the browsers address bar.
If you still have issues, please email learnhelp@uwaterloo.ca for further support.
What if there is a problem processing my authentication?
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If the page says “There was a problem processing your authentication,” please email learnhelp@uwaterloo.ca for further support. Please include your WatIAM ID and explain what your role at the University is.
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