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To request a new Assets object schema, access to an existing object schema, or support with an existing object schema please contact IST’s Atlassian Support.
Assets roles and permissions
Learn more about Assets roles and how to manage them including step-by-step guides on adding and removing users/ groups from an object schema role and object type role.
Note: Users require the object schema manager role to make changes to roles in the object schema. Manage role access can be requested from IST’s Atlassian Support.
Object schemas
An object schema is a collection of information in Assets used to track assets, configuration items, and resources, and to understand and visualize the critical relationships between them.
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Note: Please contact IST’s Atlassian Support to create a new object schema.
Object types
An object type represents a group of similar objects in an object schema.
Learn more about object types and how to manage them including step-by-step guides on creating, changing, copying, and deleting object types.
Attributes
An attribute is a specific piece of information that is attached to an object.
Learn more about attributes and how to manage them including step-by-step guides on creating, and deleting attributes, and inheriting parent attributes.
References
A reference is a connection between two different objects in Assets.
Learn more about references and how to manage them including step-by-step guides on adding, editing, and deleting references.
Importing data into Assets
Importing is a way to bring outside data into Assets and automatically convert it into Assets object types, objects, attributes, and references.
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Learn more about importing data in Assets.
Assets objects custom fields
Creating a Assets objects custom field allows your team to access Assets objects directly from the issue view in Jira Service Management.
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Note: Please contact IST’s Atlassian Support to create a new custom Assets objects field.
Automate your objects
Learn more about object-related automation triggers and actions in Jira Service Management.
Assets Query Language
Assets Query Language (AQL) allows you to query issues containing an Assets object custom field.
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