About this service
Assetsis Jira Service Management’s asset and configuration management tool. It gives teams a flexible and dynamic way to track various assets and configuration items, enabling teams to easily link them to service requests, projects, etc. This helps those teams to understand and visualize the critical relationships between their assets and other key dependencies.
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Who can use this service | Faculty, Researchers, Staff |
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How to request this service | Submit a request using the Jira Service Desk Portal. |
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Support for this service | Submit a request using the Jira Service Desk Portal. |
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Pricing/cost | No cost for basic use. There could be costs for additional licensing or add-ons and or plugins. |
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Training and documentation | Specific training/demonstrations available upon request. |
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Required access rights | Must have WatIAM user account access ; valid VPN connection required for off-campus use. | Pre-authorized maintenance windows | Weekdays after 9:00 p.m. EST and during the weekendsand a JSM license. |
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Additional service resources
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