While working from home, a Skype for Business (S4B) extension allows you to make and receive calls through your computer and be identified as a University of Waterloo caller.

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• the work order to which the monthly charge and any long-distance charges should be applied

• username (your username is your 8-character UWaterloo username, i.e. j25rober@uwaterloo.ca)

• current phone extension of the user (if none, please indicate)

• location- building, room/cubicle number

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There are three ways you can initiate your call from Skype for Business:

1. Skype call

1. Enter their name in the Contacts search window.

2. Once you find the correct contact, you can hover over the contact and click call options in the drop-down next to the phone icon and select Skype call.

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2. Dial by extension

Enter their UW extension in the Phone search window

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If you do not know their UW extension, you can search by their name.

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3. Dial by phone number

1. Enter a phone number in the Phone search window.

2. Note: With a S4B extension, you do not need to enter “6” ahead of the phone number to make an off-campus call.

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Voice mailbox for S4B extension

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