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  • Running a speed test using speedtest.net can be a great well to tell how well things are working, but it can't differentiate between Wi-Fi problems in your home and problems with the Internet connection coming into your house. If you are able to plug in your computer with an ethernet cord, and you get poor speed test results, it is a good indication that there is something wrong. 

  • How much speed is enough? A very fast Internet connection can be really nice, but is generally not required, even for video streaming.

    1. To stream video in 1080p, you would only use about 5Mbps. If you have at least 5Mbps per person actively working in your household, the speed of your connection is sufficient for most. 

Additional troubleshooting

  1. Try unplugging your router, waiting 30 seconds, and plugging it back in. It may take a few minutes to turn back on. 

  2. Try a different ethernet cable.

  3. If the problems persist, calling your Internet service provider would be a good next step.

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