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Comment: updated ITMS info

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What is the issue?

Suggested solution(s)

"I need to access the ITMS studio in EC5 to record audio/video."

“I need to borrow A/V equipment from ITMS in MC.”

  • ITMS A/V equipment loans are not available until further notice. capacity at this time is restricted but may be able to provide some support. Please contact event.support@uwaterloo.ca for details.

  • Plase also refer to IST-ITMS Equipment Loans

  • You can purchase your own personal A/V equipment at a retailer (e.g. Best Buy, Canada Computers, Amazon).

Building access (fobs)

What is the issue?

Suggested solution(s)

“I need a new building fob/I need to replace my building fob.”

  • If you have an existing fob, IST will cancel the existing fob access.

  • If you require urgent access to a secure area, contact UW Police to arrange access.

    • Please note: requested access must be in accordance with provincial and University COVID-19 measures and must have the approval of your department head.

  • To request a new fob, submit a request to Network Services and include:

    • The number of fobs required.

    • The account number for billing.

    • Name of the person for each fob being programmed.

    • The name of the person picking up the fobs.

    • A list of doors the person needs access to; include approvals for door access if required

    • Once the fobs are ready, IST will notify the requestor to go to UW Police during business hours for pickup. The requestor must bring photo ID in order to pick up the fobs.

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