Who can use this service | Staff |
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How to request this service | Submit a request to rt-ist-workstations@rt.uwaterloo.ca. For Hoover server and workstation backups, submit an IST backup request form. |
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Average length of time to complete request | Workstation troubleshooting and re-imaging in Academic Support areas can be performed within one business day (two days if diagnostic testing is required). |
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Support for this service | Contact rt-ist-workstations@rt.uwaterloo.ca. |
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Pricing/cost | There is no cost for managing workstations, but the purchase of new workstations may incur costs. See the Desktop Rollover program service for more info. |
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Training and documentation | |
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