Sometimes users who have clicked "Allow your organization to manage this device" when installing Office Microsoft 365 will have issues with utilizing Windows features. An error message stating "Your organization manages this feature" will appear. Typically, this is seen in the "Sign-in Options" section when trying to set up Windows Hello or Fingerprint sign-in. To remove the device from being managed by UWaterloo, please follow the steps below.
...
Download the Company Portal Windows App
Right click on their device and click Remove
Go to Settings > Accounts > Access work or school
Select your UWaterloo account and click Disconnect
Open an Office Microsoft 365 application (eg. Word) and click on File > Account > Sign Out
Restart the device
You can then check the Sign-in Options in Settings to ensure that the changes have taken effect. You may need to uninstall and reinstall Office Microsoft 365.
For more information about removing your Windows device from organization management, please take a look at this external Microsoft page: https://docs.microsoft.com/en-us/mem/intune/user-help/unenroll-your-device-from-intune-windows#remove-in-company-portal-app-home-page
...
| Page Properties | ||
|---|---|---|
| ||
|
| Info |
|---|
Need help?Contact the IST Service Desk online or 519-888-4567 ext. 44357. |
...