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1. Contact your Academic support computer rep or submit an IST Request Tracker ticket (request@uwaterloo.ca) to have your managed computer added to the Nexus security group AS-CM-AdobeAcrobatDC

2. The RT needs to include the name of your computer, e.g. “IST180101.nexus.uwaterloo.ca”

   1. An RT can request transferring Acrobat Pro to a different machine. Include the names of both the new and old PCs. Acrobat Pro will need to be manually removed by a computer rep or someone with admin rights on the old system.

3. The Acrobat software will become available via the Software Center application on your PC. It may take about 2 hours to be listed.

   1. Your computer must be on campus or connected via the Cisco AnyConnect VPN for managed software to be deployed to your managed PC.

4. Open the Software Center. The Applications window will be visible. Scroll down and click Licensed – Adobe Acrobat DC…
   

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   Before installing the software:

   1. Click the Install button. If you click the Install button shortly after the application is advertised as available (clicking on the pop-up balloon in the Windows Notification area) the process may take additional time as Software Centre needs to download the installation package (2,390 MB).
      

   2. Software Center will show a status of Installed in the lower portion of the window when complete. You may need to restart your computer before you will be able to run Adobe Acrobat.
      

      

5. Launch Adobe Acrobat and click the checkbox to set Adobe Acrobat as the default application for PDFs.

   1. The first time you launch Adobe Acrobat you will need to sign into the app using your email address and the password you set for your Adobe account.
      

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