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date of the required change
the menu name
phone number
In the request provide details of the menu you wish updated and let us know once a voice item has been submitted to x84444.
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details of the requested change
Voice menu records
If the request is for an update of the voice menu records, you will also need to submit a new voice item by completing the following steps.
Guide for submitting voice recordings
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Note: If you need to update multiple voice menus,
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a separate call is required for each menu or sub menu
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recording so they will generate separate wav files
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The phone number for updates is 84444. Leave a recorded message as if you are leaving a voice mail stating the following:
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Dial extension x84444 for on campus. Off campus dial 519-888-4444
Provide your name.
Menu name and menu phone #.
If you wish to update a sub menu, please specify sub menu name.
Examples of menu names: “Main Menu”, “Day Menu”, “Night menu”, “Holiday menu”, and “Language Menu”.
Pause for 2-3 seconds
Record your new voice item for the specified menu or sub menu.
Hang up/end the call
We will send a confirmation via the request ticket once the voice item has been added to the menu.
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