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This guide contains instructions for how to transfer emails from one Office 365 email inbox to another Office 365 email inbox. This is particularly useful for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

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  1. Open Outlook, go to Outlook > Preferences > Accounts

  2. On the left pane, click “-” at the bottom to remove your @edu.uwaterloo.ca account, if it is listed there

  3. Click "+" > Add Account > Enter. Now add your 8-character  username@uwaterloo.ca (e.g. j25rober@uwaterloo.ca) account

    1. If you are a Connect user, please follow the steps listed on this article: Configure Outlook 2016 for Mac

    2. If you are a O365 user, please choose Office 365 and then enter your UWaterloo password

  4. After adding your new account (username@uwaterloo.ca), repeat Steps 1 to 3 to add your username@eduuwaterloo.onmicrosoft.com account

  5. Enter your UWaterloo password. Your edu email should be added by now

  6. Restart Outlook to view your new account

  7. Now that the 2 accounts are added to Outlook, follow the steps below to move the entire inbox

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Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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