Forward Email from your Microsoft 365 Outlook account

This article describes how to forward or redirect email messages from your Microsoft 365 (M365) account to another email address.

Note: Whether you use your email account through the Outlook Web App (OWA) or the desktop app, it is recommended that this rule be set in the Web App.

Step-by-Step

  1. Log in to outlook.office.com with your username@uwaterloo.ca (your username is your 8-character UWaterloo username, i.e. myuserna@uwaterloo.ca) and password.

  2. At the right-hand side of your screen, click on Settings (ie. the gear symbol)

     

  3. Scroll down and click on View all Outlook settings

  4. On the Settings page, click on Mail > Rules > click on + Add new rule

  5. Complete the information for the new rule:

    1. Name your rule

    2. Add a condition: Select Apply to all messages from the drop-down box

    3. Add an action: Select "Forward to" from the drop-down box and enter the email address you wish to forward to. This option sends the message much like clicking the 'forward' button manually. Recipients will see it as coming from you, and replies will be directed back to you.
      Or
      Select "Redirect to" from the drop-down box and enter the email address you wish to redirect to. This option sends the message to another email address while preserving the original sender. Replies will be sent to the original sender, not to you.

  6. Check the box Stop processing more rules and click Save to create the rule.

Need help?

Contact the IST Service Desk or 519-888-4567 ext. 44357.

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