This article describes how to forward or redirect email messages from your Microsoft 365 (M365) account to another email address.
Note: Whether you use your email account through the Outlook Web App (OWA) or the desktop app, it is recommended that this rule be set in the Web App.
Step-by-Step
Log in to outlook.office.com with your username@uwaterloo.ca (your username is your 8-character UWaterloo username, i.e. myuserna@uwaterloo.ca) and password.
At the right-hand side of your screen, click on Settings (ie. the gear symbol)
Scroll down and click on View all Outlook settings
On the Settings page, click on Mail > Rules > click on + Add new rule
Complete the information for the new rule:
Name your rule
Add a condition: Select Apply to all messages from the drop-down box
Add an action: Select Forward to from the Add an action drop-down box and enter the email address you wish to forward to. Choose this option if you want to have the messages forwarded to another email address, but keep a copy of the email message in your M365 Inbox.
Or
Select Redirect to from the Add an action drop-down box and enter the email address you wish to redirect to. Choose this option if you want to have the messages redirected to another email address without keeping a copy of the email message in your M365 Inbox.
Check the box Stop processing more rules and click Save to create the rule.
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Need help?
Contact the IST Service Desk or 519-888-4567 ext. 44357.
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