Confluence

About this service

Confluence is a team collaboration software that allows groups to share, edit and communicate effectively in one, central location.

Available to use 24/7.

Public, semi-private, and private wikis for staff/faculty.

Who can use this service	Faculty, Researchers, Staff
How to request this service	Submit a request using the Jira Service Management Portal
Support for this service	Submit a request using the Jira Service Management Portal
Pricing/cost	No cost for basic use. There could be costs for additional licensing or add-ons and plugins.
Training and documentation	Confluence help documentation LinkedIn Learning courses Specific training/demonstrations available upon request
Required access rights	Must have WatIAM user account access; valid VPN connection required for off-campus use.
Pre-authorized maintenance windows	Weekdays after 9:00 p.m. EST, and during the weekends.

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

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