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Troubleshooting

Troubleshooting

General Inquiries

If you have any trouble using outline and need support, please send an email to OutlineSupport@uwaterloo.ca

I’m an instructor, but I can’t see the author dashboard!

The first time you log in to outline.uwaterloo.ca, the software checks to see if you’re currently registered to teach any courses.

Sometimes it’s wrong, however, and might think you’re a student and send you here:

image-20250214-210848.png

If this happens, simply contact outlinesupport@uwaterloo.ca and we’ll manually set your account to have author access

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