ITPD courses:

• Offer standard courses at various levels,

• Make it easier for staff to choose courses to take,

• Help ensure staff have the prerequisites necessary to take courses,

• Provide more in-depth training. The first part of some courses will be used to demonstrate and practise the skills necessary to complete various tasks. The second part for these courses, will be project oriented,

• Provide easy access to course handouts and projects.

• Implement a registration system that will discourage people from missing courses they have registered for, and

• Provide you and your manager with your current professional development record in Workday.

Please note, due to the COVID-19 pandemic, hands-on-style courses are currently unavailable.

• Some courses consist of demonstration and hands-on exercises in a computer lab.

• Some of the courses are presentation style and do not have hands-on practice.

Notes and sample files for current and past courses can be found on the ITPD Notes SharePoint Site (login with username@uwaterloo.ca).

Note: As an IT Green Initiative, we no longer provide printed handouts for presentation-style courses. Two business days before the course, attendees will be emailed the handout file. The handout can be printed and brought to the class and/or downloaded to a portable device.

Course delivery

• For any workshops hosted in Microsoft Teams, an invite will be sent to you by the workshops facilitator(s) close to the offering date. You will also be sent the course notes.

Technical requirements

• Please ensure you have:

• Access to a computer/device with internet connection.

  • Access to Microsoft Teams (available to you as part of your Microsoft 365 experience through Waterloo).

  • Other Applications you may use include Mentimeter.com, and your facilitator(s) will provide direction on accessing/using this feature.

  • Audio and/or video capability to engage with course participants and/or facilitator(s). 

Course registration

• Course registration and cancellations are completed through Workday.

• All online workshops are currently hosted in Microsoft Teams. An invite will be sent to you by the workshops facilitator(s). You will also be sent the course notes.

• Once all session components are completed, you will receive credit in your training record on Workday.

• If you have questions, or have not received your invite prior to the course, please contact itpd@uwaterloo.ca. 

Tips to ensure a great course

• When you join the meeting, explore the Teams toolbar (pictured below) to familiarize yourself with the features, such as the "Raise Your Hand" feature and the chat window.

  • You can ask questions during the course by either raising your virtual hand or asking in the chat window.

• Ensure your camera is turned off and your microphone is muted at the beginning of the course.

  • When called upon or participating, state your name, first.

• Have a notebook or paper ready for any notes you wish to capture.

• ITPD courses are open and free to all staff at Waterloo, including temporary/contract employees and employees of the Affiliated and Federated Institutions of Waterloo. 

• Space is a limitation, though, as our class sizes are limited. Due to the limited course availability, it is highly recommended that you register early.

• You can view your enrolment status in Workday.

• On the home page, select the Learning application to review completed and enrolled courses.

Cancellation policy:

As a result of the University's current work-from-home model, the standard $75 fee charged to departments when a participant does not show up to a course they are registered for will be temporarily suspended.

Participants should still cancel their attendance through the Workday registration system whenever possible.

To cancel your registration, you have two options: 

• Simply log in to Workday and drop your ITPD course registration.

• Contact itpd@uwaterloo.ca with your course information to cancel your registration. You will receive a cancellation confirmation via email. Please read our policies regarding cancellation.

• Your supervisor receives a copy of your registration to ensure they are aware of Organizational & Human Development's (OHD's) policies and procedures regarding training, such as the departmental charge of $75 if you cancel less than 72 hours prior to a course, or do not show up for a class for which you are registered. 

• As a result of the University's current work-from-home model, the standard $75 fee charged to departments when a participant does not show up to a course they are registered for will be temporarily suspended for the upcoming fall term. Participants should still cancel their attendance through the Workday registration system whenever possible.

Note: Family emergencies, illness, or inclement weather override this policy. Simply let us know if you cannot make or missed a course due to these reasons.

• Sounds like the "report's to" info hasn't been correctly entered/updated in Workday. Notifications are automated and based on this information. This issue could be be a variety of reasons: Positions are sometimes authorized by higher levels in a department, and it is taking those people as the reporting structure (higher managers and directors, instead of a person's supervisor). As well, if the reporting structure has not been properly reported to HR, then it defaults to the department head or higher manager. Or, a new employee hasn't been listed as the supervisor. At times, this might be a delay based on time to update the profiles.

• As such this is a HR matter. I would suggest that you and/or your manager contact your Human Resources Partners to have this information updated. We apologize for any inconvenience this may have caused you and your department.

This specific information can be found on the University's Policies, Procedures & Guidelines website under Policy 18, listed under Training and Development.

Yes, we do require all our attendees to stay for the duration of the courses to obtain credit. We appreciate that people are busy. If you cannot attend the entire course we ask that you cancel your registration 72 hours prior to the start of the course. Please review our policies on cancelling and how to remove yourself from a course.