For non-Chrome users, please go to https://help.duo.com/s/article/2189?language=en_US.
Sometimes, you may see the box beside "Remember me for 30 days" unable to be selected. This is due to a cookies error in the browser.
- In your Google Chrome web browser, click on the ellipses menu in the top-right corner. In the drop-down menu, click Settings.
- In the left-hand menu options, select Privacy and security. In the main window under the 'Privacy and security' heading, click on 'Cookies and other site data.
- Scroll down to the 'See all cookies and site data' section. Click the 'Add' button next to 'Sites that can always use cookies'.
- In the pop-up, enter [*.]duosecurity.com. Click Add.
- Restart your browser. You should now be able to select the 'Remember me for 30 days option in the Duo 2FA prompt when logging in.
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