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  1. In Outlook on the web, right-click the Folders item in the left navigation panel.

  2. Enter the shared mailbox name and click Add.

    1. As you complete this field, a list of suggested account names will display.

  3. Once entered, the account name will appear in the list of mail folders/boxes.

Do you need to send email from the shared mailbox address? See Send email messages from a Shared Mailbox - Outlook online (web browser)

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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