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Microsoft 365 Group provides a way for teams to work together more efficiently and effectively, by bringing together various Microsoft tools and services into a single platform. Microsoft Groups allows people to collaborate on projects, files and schedule meetings and to communicate with each other using various Microsoft applications, such as Outlook, Teams, and SharePoint. Groups also provides the ability to manage permissions and access to resources, such as shared calendars and OneDrive for Business.

In this article:

Integration of Teams and Outlook

  • When you create a group in Outlook, you can manage the group's shared calendar, shared mailbox, and other resources. You can also use the group's email address to communicate with other members of the group.

  • When you create a team in Teams, a Microsoft 365 Group is automatically created for the team. This group includes a shared calendar, a shared mailbox, and a SharePoint site where team members can collaborate on files. If you create a Microsoft 365 Group in Outlook, you can use it with Teams by adding the group to a new or existing team. This way, you can access the group's shared resources directly from Teams.

  • If you create a new team in Teams, you can create a new Microsoft 365 Group that includes a shared mailbox and calendar for the team to use. You can also invite people from your Outlook contacts to join the team.

Create a group on Outlook Web app

  1. Open Outlook on the web

  2. In the left pane, under Groups, select New group or right-click Groups and select New group.Note: If you don't see Groups in the left pane, your organization may not have turned on Groups.

  3. Fill out group information:

    • Group name: Create a name that captures the spirit of the group.

      Once you enter a name, a suggested email address is provided. "Not available" means the group name is already in use and you should try a different name. Note that once you choose a group name, it cannot be changed.

    • Description: Optionally, enter a description that will help others understand the group's purpose. This description will be included in the welcome email when others join the group.

    • Privacy: By default, groups are created as Private. This means only approved members in your organization can see what's inside the group. Anyone else in your organization who is not approved cannot see what's in the group.

      • Select Public to create a group where anyone within your organization can view its content and become a member.

      • Select Private to create a group where membership requires approval and only members can view group content.

    • Classification: Choose a classification. Options available depend on what your organization has set up.

    • Send all group conversations and events to members' inboxes Optionally, check this box to enable members to see all group conversations and events in their inbox without having to visit separate group workspaces. Members can change this setting for their own mailboxes.

    • Select Create.

Screenshot of New group buttonLeft navigation pane in Outlook on the web with Create button highlighted

Instructions for classic Outlook on the web

  1. Open Outlook on the web.

  2. In the left pane, next to Groups, select the + button. (If you don't see the + button, hover your mouse over the left pane.)

    Note: If you don't see Groups in the left pane, your organization may not have turned on Groups.

  3. Fill out the group information.

  • Group name: Create a name that captures the spirit of the group.

    Once you enter a name, a suggested email address is provided. "Not available" means the group name is already in use and you should try a different name. Note that once you choose a group name, it cannot be changed.

  • Description: Optionally, enter a description that will help others understand the group's purpose. This description will be included in the welcome email when others join the group.

  • Privacy: By default, groups are created as Private. This means only approved members in your organization can see what's inside the group. Anyone else in your organization who is not approved cannot see what's in the group.

    • Select Public to create a group where anyone within your organization can view its content and become a member.

    • Select Private to create a group where membership requires approval and only members can view group content.

  • Classification: Choose a classification. Options available depend on what your organization has set up.

  • Send all group conversations and events to members' inboxes Optionally, check this box to enable members to see all group conversations and events in their inbox without having to visit separate group workspaces. Members can change this setting for their own mailboxes.

  • Select Create.

Create group pane with all information filled out

Instructions for Outlook on MAC

  1. Open Outlook for Mac.

  2. Select File > New > Group.

    Showing create a group ui in Mac
  3. Fill out the group information:

    • Group name: Create a name that captures the spirit of the group.

      Once you enter a name, a suggested email address is provided. "Not available" means the group name is already in use and you should try a different name. Note that once you choose a group name, it cannot be changed.

    • Description: Optionally, enter a description that will help others understand the group's purpose. This description will be included in the welcome email when others join the group. Click Next.

    • Type member email addresses or select members from the contact list to add to the group. You can add guests who are people outside your school or your organization to the group.

    • Privacy: By default, Groups are created as Private. This means only approved members in your organization can see what's inside the group. Anyone else in your organization who is not approved cannot see what's in the group.

      • Select Public to create a group where anyone within your organization can view its content and become a member.

      • Select Private to create a group where membership requires approval and only members can view group content.

    • Classification: Choose a classification. Options available depend on what your organization has set up.

  4. Click Create. You'll see a welcome mail in your newly created group inbox.

Instructions for Outlook on Windows

  1. Open Outlook for Windows.

  2. Select Home > New Group.

    Fill out the group information.

Groups options on the main Outlook ribbon
  • Group name: Create a name that captures the spirit of the group.

    Once you enter a name, a suggested email address is provided. "Not available" means the group name is already in use and you should try a different name. Note that once you choose a group name, it cannot be changed.

  • Description: Optionally, enter a description that will help others understand the group's purpose. This description will be included in the welcome email when others join the group.

  • Classification: Choose a classification. Options available depend on what your organization has set up.

  • Privacy: By default, Groups are created as Private. This means only approved members in your organization can see what's inside the group. Anyone else in your organization who is not approved cannot see what's in the group.

    • Select Public to create a group where anyone within your organization can view its content and become a member.

    • Select Private to create a group where membership requires approval and only members can view group content.

  • Send all group conversations and events to members' inboxes Optionally, check this box to enable members to see all group conversations and events in their inbox without having to visit separate group workspaces. Members can change this setting for their own mailboxes.

  • Select Create.

Create a group

  1. Open the Outlook mobile app.

  2. Select Groups from the folder pane.

Groups folder in navigation pane

In the Groups header, tap +.

Tap the plus sign at the top right corner of the screen to create a group

  1. On the New Group page, type a name for the group > Next.

  2. On the Settings page, enter the required information, including privacy level, (Public or Private), classification, and whether group members should follow group conversations and events in their personal inboxes.

  3. Tap Create.

  4. Type member email addresses or select members from the contact list to add to the group. You can add guests to the group.

  5. Tap Add. You'll see a welcome mail in your newly created group inbox.


Making Teams, Planner, SharePoint groups appear in Outlook

could we have screenshots:

  1. Open Outlook

  2. In the left navigation pane, click on Groups at the bottom.

  3. Click on the New Group button on the top left.

  4. Choose Create a group.

  5. Select From a team or group and choose the desired team or SharePoint group from the list.

  6. Follow the prompts to finish creating the group.

Once you have created the group in Outlook, you should be able to see the group's shared mailbox and calendar in Outlook. You can also send emails to the group's email address, and the emails will be visible to all members of the group in Teams or SharePoint.


(red star) WARNING 1 -> Use of “Share to Teams”

Be cautious when sending emails to Microsoft Teams groups from Outlook. If you accidentally send an email to the wrong group, all members of the group will be able to see the message.


(red star) Warning 2 -> Storing or accidentally sending an email to the Teams Group

If you wish to send your email to your Teams or SharePoint group.

You may send an email to the group. You will receive this warning pop-up warning that the content of the message will be available to all members of the group.


What to do if you accidentally sent an email to your Outlook Group

If you realize you have accidentally sent an email to the wrong group or need to correct an error in the email, you can try to recall the message.

could we have a screenshot here: To recall a message, open the message in your Sent Items folder, click on the Actions button in the Message tab of the ribbon, and choose Recall This Message. Keep in mind that this option may not always work, and there are some circumstances in which the message cannot be recalled.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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