Please follow the instructions to transition your Accuro account to an Accuro ONE ID.
The deadline to transition your account is May 31st.
Go to accuro.cloud
Click Transition to Accuro ONE ID.
Type in your Accuro credentials then click Start Transition.
Type in your UW WatIAM email address, NOT your “friendly” UW email address: bsmith@uwaterloo.ca ✅ bob.smith@uwaterloo.ca❌
Wait to receive the verification code.
Enter the 5-digit verification code you received from no-reply@qhrtech.com, then click Activate Accuro Cloud.
** If you do not receive the verification code, click RESEND EMAIL to try again.
Enter a new password for your account ensuring to follow the requirements:
At least 8 characters
A lowercase letter
An uppercase letter
A number
Do not include parts of your username
Do not include your first or last name
Cannot be your last 4 passwords
It’s been at least 2 days since you last changed your password
Select the last option Time-Based One Time Password – TOTP to set up your 2 Factor Authentication with DUO.
Select the type of cellphone you have.
Open the DUO application on your cellphone.
Click Add in the top right corner of the DUO application.
Select the first option, Use QR Code. Your phone may prompt you to allow access to the camera, please ensure you’ve enabled camera permissions for DUO.
Scan the QR code with your camera.
Name the account, e.g. Accuro Cloud, or leave it as is.
It should now be visible in your list of accounts.
Go back to the Accuro webpage and click Next to complete the transition.
You’re now ready to sign in to Accuro Cloud with your new Accuro ONE ID!
Log into Accuro Cloud following these instructions: Logging into Accuro Cloud