Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

Create and Send the Message

NOTE: You can either send a secure message in Medeo or send it via Accuro (Healthmail). Both options deliver the message via Medeo to the student.

  1. Provider opens Medeo.
  2. Click Messages in top bar.
  3. Enter the patient's information, add a subject, type your message, and attach your document.
  4. If there is no expectation of a response from the student, click Close Message Thread. If there is an expectation to converse with the student through secure messaging, do not close the thread.
  5. Click the Send button.

Student receives notice of a message and signs into Medeo

  1. The student will receive an email with notice of a new message from Medeo.
  2. They click on view secure message in the email they receive.
    1. If they have a Medeo account, it opens Medeo and takes them to their account where they can access the message.
    2. If they do not have a Medeo account, they will be required to sign up for a Medeo account before accessing their message.



  • No labels