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About this Service 

Support for managing your email account and calendar, as well as for suspected phishing attempts.

Who Can Use this Service 

• Current students

  • Current undergraduate students

  • Current graduate students

• Faculty

• Staff

Additional Service Resources 

• IST’s M365 FAQ

• IST’s Email and Calendar Knowledge Base

• ACO Email articles

• IST's Exchange calendar page

Requesting this Service 

• Email: acohelp@uwaterloo.ca 

• Submit a JIRA Ticket 

• Helpdesk located at ML-110 and HH-161 E/F