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  • How would you know if the issue is on your device, is caused by interference, is due to a coverage gap, or high usage in the area, or something else?

  • You probably won’t know, so report the issue, and/or visit a Service Desk, so everything can be investigated.

  • In almost all cases, the investigation starts with the end user device itself, checking drivers and settings.

  • If you would like to you can submit a Wi-Fi incident report

  • If you are using a single band (2.GHz only) laptop or smart phone, next time you upgrade be sure to get dual band (2.4GHz and 5GHz) !

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