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The goal of the Desktop Rollover program is to provide Eligible full-time eligible staff members with high quality computers that perform well during the machine's life cycle. By running newer equipment staff benefit from the use of better performing computers while IST spends less time and effort performing maintenance and repairs.
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Who can use this service | Full Time Eligible (FTE) staffEligible full-time staff members |
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How to request this service | |
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Average length of time to complete request | Setup of new desktop rollover workstations usually takes two working days depending on when the workstation is delivered to the client's office. X-rollover computers repurposed as home workstations for staff can take up to 5 business days to configure. |
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Support for this service | Dell and Apple Desktop Rollover Program computers Other Desktop Rollover inquiries (e.g. eligibility) To purchase a Dell computers (outside of the Desktop Rollover Program) with a Waterloo Purchasing Card (P-Card): Computer imaging To arrange for imaging of new academic support department computers: Ensure new computers are delivered to IST Workstation Services, East Campus 2 (EC2) room 114. Once a purchase order has been issued, submit this form, DTR-Other form with the following information: Indicate it is a non-DTR computer Details: department name, purchase order number, end user's full name, userid and room number, date required, and any special requirements Attach a copy of the purchase order or order confirmation
For other inquiries, please complete the DTR-Other form. |
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Pricing/cost | There is no charge for the standard Windows desktop workstation. |
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