Effective November 2020, many central online services at the University of Waterloo will require two-factor authentication for access. This will impact retirees and alumnias the services affected include Workday, myPensionInfo, and Office Microsoft 365 services, including email.
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Sign into the service (e.g. Workday) with 8-character username @uwaterloo.ca (e.g. j25rober@uwaterloo.ca) and password
When presented with the DUO prompt, click Call Me.
Answer the ringing telephone and listen to the voice prompt.
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