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When connected to the Virtual Private Network (VPN), you may lose internet connectivity or experience slow internet speed. This can be corrected by following the steps listed in this article.

Step-by-step guide

  1. Simultaneously press the Windows key (bottom left of your computer taskbar)

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    + R on your keyboard.
    A pop up window will appear in the bottom left corner.

  2. Enter gpedit.msc next to Open:

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Info

If you encounter a pop-up window with an error message after pressing 'OK', your Windows 10 does not have Group Policy installed. To install Group Policy, please navigate to this Knowledge Base article: Install Windows Group Policy on Windows 10

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