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Some Windows 10 users have experienced the Remote Desktop app for Windows losing a connection to a campus machine while working from home. Changing two Group Policy settings for Remote Desktop fixes this issue.

Note

Administrator rights on the computer are required to make any Group Policy changes. Changes can be made on your local machine but may also need to be made on the machine you are remoting in to. 

  1. Log on to the computer.

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Changes will apply to all accounts that sign onto the machine. Changes can be made while signed on any account with admin rights on the computer.

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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