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Issue with providing control during a screen sharing session in Microsoft Teams. Whether in a meeting or a call, here's the scenario:
| The workaround that works consistently is to click Activity in the top-left, then to select the meeting again from the thumbnail. At this point, the cursor with your icon will show up and you'll be able to control the other person's desktop. |
Pinning or unpinning apps in the left-hand sidebar of the Web or Desktop Teams client gives users the following message before reverting the apps back to default: "Your admin has updated your settings. Some of your pinned apps may have moved". | Applications currently only remain pinned in the mobile Teams app. |
Unable to use Shifts on the desktop Teams app | Shifts is best used within the mobile Teams app rather than the desktop |
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Need help?Contact the IST Service Desk online or 519-888-4567 ext. 44357. |
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