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  1. Navigate to your project/initiative on the ISTPPM Board. The Only My Issues quick filter can help you find your items in the list.

  2. Trigger the update to close your project/initiative by clicking the current status dropdown (example: Requires Status Update) and selecting Done

  3. The following dialogue Once a project is marked 'Done', the 'Resolution Status' needs to be updated. The work around for this is to click or tap Actions, and then select Fix Resolution. The following options will be presented:

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  4. Update the Project Percent Complete to be 100% (if the project is complete) or to the appropriate percentage if the project is cancelled.

  5. Update Project Outcome to one of the following values:

    1. Cancelled

    2. Completed – Met all expectations

    3. Completed – Exceeded expectations

    4. Completed – Did not meet all expectations

  6. Add any Comments, if applicable.

  7. Click Done Click Fix Resolution to complete the process.

Note You may update project completion/cancellation at any time by navigating to the issue detail screen and updating the values.

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Need help?

Contact Connie van Oostveen for project management suppportsupport.

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