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Do you want to access a shared mailbox and want to do so through your web browser, or are unable to through the Outlook desktop app and need a quick fix? If so, then this article is for you!

Instructions

  1. Open a web browser

  2. Navigate to https://connect.uwaterloo.ca/owa/cecaes##@uwaterloo.ca/ (replacing cecaes## with the user ID of the shared mailbox)

  3. Login using your personal credentials, NOT the generic mailbox's credentials

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Note

If you receive an error like the one below, it is possible that you entered the wrong credentials on the sign-in page. Try again with your personal credentials. If you are unable to try again, attempt to log in through another browser, or through a private/incognito window.

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