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Applicant Tracking Systems (ATS) are a type of software application used by some organizations to manage their recruiting and hiring processes. The software is used to filter filters applicants by using keywords it scans for in application documents (e.g., résumé and cover letter). Key words Keywords are specific terms or phrases that are used to communicate essential information about the job, its requirements and the qualifications sought in potential candidates. By understanding how ATS works and following the tips below, you may improve the chances of having your job application successfully pass ATS criteria.
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How and why is it used? |
Organizations use ATS primarily to improve the efficiency and effectiveness of their recruiting and hiring processes. ATS are especially useful for companies that handle a high volume of job applications (sometimes in the thousands!) and need to streamline the process. ATS are designed to help organizations manage and automate various aspects of the hiring process, from job postings to selecting candidates for interviews. By automating administrative tasks and providing tools for better candidate management, ATS can save time, reduce errors and help organizations find the best candidates for their job openings.
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TIPTip: While these systems help to streamline and make the hiring process more efficient, they do not entirely remove the human being from the equation. Recruiters or hiring managers set the criteria ATS use to sort applications and often review applications as part of the hiring process as well. So, while itâs a good idea to optimize your application documents for ATS, itâs important to remember your main audience: the hiring manager! For tips on how to create creating persuasive documents, check out the guides for writing rĂ©sumĂ©s and cover letters. |
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How to find out if an ATS is used |
If youâre applying to a mid-size to large organization, chances are that some sort of ATS is being used. The technology is readily available and often free to use.
If youâre asked to answer a series of questions as part of the application, an ATS may be used to screen applications.
If an application is available on a website or with an easy apply button, it is likely that an ATS is used.
If you are redirected to a different webpage while applying, ATS may be involved. Check the webpage or vendor branding information. For example, Workday, Bamboo HR and ADP or advertisements like âpowered by XYZ.â
Each ATS is unique, and generally, jobseekers will not know which system is being used and what the system is configured to prioritize. Itâs safe to assume that if you are applying to a large organization, they are likely using some form of ATS. Here are some tips for successfully navigating an ATS to get you started:
Strategies
Expand the following content for more information.
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title | Tailor your résumé and cover letter to the job posting |
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Customize your résumé to align with the job description. ATS compare job applications to job requirements and the closer the match between the two, the more likely the application will pass through the ATS. Learn more about analyzing a job ad and matching it to your skills and experience under Deciding Whether to Applyapply.
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title | Keep the formatting of your documents simple |
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ATS can struggle with parsing intricate fonts and formatting details, and this can limit the systemâs ability to properly review your application documents. Use a standard rĂ©sumĂ© format like reverse chronological Include consistent dates. Use minimal formatting on headings and bullet points. Use a standard font such as Verdana, Calibri or Arial Avoid using headers, footers, charts, images or tables. Use simple bullet points (e.g., a circle or square.)
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title | Include a âSummary of qualificationsâ (or equivalent) section on your rĂ©sumĂ© |
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title | Use acronyms and jargon sparingly |
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title | Avoid overusing keywords |
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title | Avoid including keywords in white text |
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Some job seekers try to trick ATS by adding keywords to their application documents in white text to increase the number of times the word is counted by the system or because they lack certain qualifications (Liu, 2023), .
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title | Edit carefully for spelling, grammar and slang |
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Ensure your application documents are free of spelling mistakes, grammatical errors and slang. ATS rely on specific keywords, and errors may cause an ATS to overlook crucial information. Additionally, human readers may perceive these errors as a lack of attention to detail.
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References |
Bajaj, A. (2023, February 9) How many companies use an ATS (Industry market share in 2024). Go Hire. https://gohire.io/blog/how-many-companies-use-applicant-tracking
Carlton University (n.d.) Application Tracking Software (ATS). https://carleton.ca/career/students-alumni/resumes-cv-cover-letters/applicant-tracking-software/
Henderson, R. (2024, March 27) What Is An ATS? 8 Things You Need to Know About Applicant Tracking Systems. Jobscan. https://www.jobscan.co/blog/8-things-you-need-to-know-about-applicant-tracking-systems/
Liu, J. (2023). A recruiter debunks the viral âwhite fontâ resume trick: âIt drives me nutsâ. CNBC.
Sharma, A. (2023, February 22) ATS. A Complete Guide for Recruiters. Go Hire. https://gohire.io/blog/recruiters-guide-to-applicant-tracking-systems
York University (n.d.) Application Tracking Systems.https://careers.yorku.ca/files/2021/02/F-NE-Applicant-Tracking-Systems.pdf?x80908
York University (n.d.) Write a résumé that highlights your accomplishments. https://careers.yorku.ca/student_topic/write-a-resume-that-highlights-your-accomplishments