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Important: These steps must be done with administrator privileges and require knowledge of how to edit the Registry. Registry changes can cause problems if not done correctly. Please contact your IT support staff for assistance if you do not have administrator privileges, or do not have experience making Registry changes. |
Navigate to the following registry key:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDriveChange the following key:
DisableFileSyncNGSC = 1
to
DisableFileSyncNGSC = 0Then open OneDrive
More information is available in this Microsoft article: https://support.microsoft.com/en-us/office/onedrive-won-t-start-0c158fa6-0cd8-4373-98c8-9179e24f10f2
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