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If your device is set to automatically connect to eduroam using Windows credentials, it can sometimes cause connectivity issues. Follow these instructions to automatically connect to eduroam using your username@uwaterloo.ca and password, instead of the default machine authentication credentials. (Your username is your 8-character UWaterloo username, e.g. myuserna). .)

Step-by-step

1. In the Search field next to your Windows home button, type run and press Enter to open the Run app: 

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   (alternatively, you can press the Windows key and the letter R at the same time to open the Run app) 

2. Type control into the Run app and press enter to open Control Panel 
   

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3. Select View network status and tasks

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1. below the Network and Internet

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1. heading 
   

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1. Click on Wi-Fi (eduroam) 
   

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2. Click Wireless properties, and switch to the Security tab. 
   

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2. Select the Settings button beside Microsoft: Protected EAP (PEAP) 
   

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1. Click Configure 
   

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1. Ensure that the box beside ‘Automatically use my Windows logon name and password (and domain if any)’ is unchecked, then click OK 
   

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2. Press OK again, then select Advanced 
   

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1. Ensure Specify Authentication Mode is checked and User Authentication is selected, then click Save Credentials 
   

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1. Enter your username@uwaterloo.ca and the corresponding password, then click OK 
   

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2. Select OK on the two remaining settings windows, then click Close 

3. Turn Wi-Fi off and back on again, then attempt to connect to eduroam. If you are prompted for credentials, log in with your username@uwaterloo.ca and corresponding password 

You should be connected to eduroam with your credentials. 

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