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Step-by-step guide

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titleOutlook 2016Microsoft 365 User Mailbox
  1. Open Outlook

2016
  1. .

Click 
  1. Click File.

  2. Underneath your Account Information

click 
  1. click Add Account


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 Add in the required information, for example:
Your Name: PHE Coordinator
E-mail address: cwhsphec@uwaterloo.ca
Password: *****
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  • Click Next
  • When presented with this window, click More Choices and then Use a different account
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     In the User name field enter Nexus\accounts username then enter the corresponding password; be sure to check the Remember my credentials box 
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  • Click OK
  • Click Finish
  • Click OK to restart Outlook
    1. .

    2. Enter the email address of the account you wish to add (e.g., cw-tech@uwaterloo.ca) in the Email address field and click Connect.

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    3. Enter the password for the account.

    4. Click Sign in.

    5. If prompted, complete the two-factor authentication. Be sure to check the box beside Remember me for 30 days.

    6. Click Done.

    7. Close and re-open Outlook. You should see the account on the left side of your Outlook display. You will need to click the > arrow beside the email address to expand/collapse the folders.

    Expand
    titleOutlook Office Microsoft 365 Shared Mailbox
    1. Open Outlook

    Office 365 Open Outlook 
  • Click OK
  • Click Finish
    1. .

    2. Click File.

    3. Click

     FileUnderneath your Account Information click Add Account
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     Enter in the email you want to add and click Connect
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     Click Office 365
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     Click More Choices and then Use a different account
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     In the User name field enter Nexus\accounts username then enter the corresponding password; be sure to check the Remember my credentials box 
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    1. Account Settings and then Account Settings again.

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    2. In the window that opens, click Change.

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    3. In the window that opens, click More Settings.

    4. In the window that opens, switch to the Advanced tab.

    5. Click Add.

    6. In the Add Mailbox field, enter the friendly version of the email account (e.g., lance.chase not lgchase) and click OK.

    7. Click OK.

    8. Click Next.

    9. Click Done.

    10. Click Close.

    11. Close and re-open Outlook. You should see the account on the left side of your Outlook display. You will need to click the > arrow beside the email address to expand/collapse the folders

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