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To

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  1. Go to https://outlook.office365.com/mail/ in your web browser

  2. Log in with your 8-character UWaterlooo username @uwaterloo.ca (i.e. myuserna@uwaterloo.ca) and password.

To access your generic (M365) email account via a browser, with Outlook on the web

  • If the account is configured to use the generic account username and password (e.g. generic1@uwaterloo.ca):

    • log out of M365 in your browser, and then go to https://outlook.office.com/mail/username@uwaterloo.ca/   (where username is the 8-character username of the generic account) and log in with the generic account credentials.

To access your shared mailbox via a browser, with Outlook on the web

  1. Please refer to How to access shared account in a browser - users with M365 email accounts

To learn more about Outlook on the web, please see https://support.microsoft.com/en-us/office/get-help-with-outlook-on-the-web-cf659288-35cc-4c6c-8c75-e8e4317fda11 .

Please also review IST’s additional Knowledge Base articles on Microsoft 365 Outlook - Web app: Microsoft 365 Outlook - Web app and Shared Mailboxes .

Please refer to these articles as resources on using these options with the Outlook Web App.

Creating appointments and meetings in Outlook - Web App

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Using Out of Office Assistant

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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