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The “Remember me for 30 days” option is not always available for Google Chrome users due to a cookies error associated with the browser. To enable this option, take a look at the guide below.

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For non-Chrome users, please go to https://help.duo.com/s/article/2189?language=en_US.

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Step-by-step guide

  1. In your Google Chrome web browser, click on the ellipses menu in the top-right corner. In the drop-down menu, click Settings

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  2. In the left-hand menu options, select Privacy and security. In the main window under the 'Privacy and security' heading, click on 'Cookies and other site data.
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  3. Scroll down to the 'See all cookies and site data' section. Click the 'Add' button next to 'Sites that can always use cookies'.

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  4. In the pop-up, enter [*.]duosecurity.com. Click Add.

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  5. Restart

    Next, restart your browser. You should now be able to select the

    'Remember

    ‘Remember me for 30

    days

    days’ option in the Duo 2FA prompt when logging in.  

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help?

Contact the IST Service Desk

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online or 519-888-4567 ext. 44357.

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