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Before you install an email certificate

Make sure you request and download your S/MIME certificate first. Learn more about how to request and download a GlobalSign S/MIME certificate

Note

The certificate must be issued to the same email you are sending from. If

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the certificate was issued to your friendly email (e.g. firstname.lastname@uwaterloo.ca), please enter it into the Full Email

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Address field, otherwise you can enter

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your 8-character username @uwaterloo.ca (e.g. j25rober@uwaterloo.ca

How to install an email certificate

Info

Note: Your app interface may differ depending on your Android version. The screenshots shown below were taken with an Android 9 device.

  1. Navigate to the folder where your downloaded certificate is stored and click on the certificate file. 

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  2. Enter your certificate password and click

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  1. OK

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  2. Rename your certificate if desired and click

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  1. OK

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  1. . Your certificate has now been installed. 

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  2. In your email app (e.g. Outlook), go to Settings > Security to enable S/MIME. Click the toggle to enable S/MIME. In the pop-up, click

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  1. OK

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  2. To encrypt your messages, click on the ellipses in a new message/reply and select

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  1. Sign and Encrypt

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  1. .

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Related issues



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Need help?

Contact the IST Service Desk

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online or 519-888-4567 ext. 44357.

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