In a shared mailbox, Incoming messages that are were marked as ‘Private’ by the sender will not appear in the inbox of the Outlook desktop application, but they will appear and can still be viewed in Outlook on the Web. shared mailbox when viewing the mailbox using the Outlook Desktop app.
These messages do, however, appear marked as 'Private” in the shared mailbox when viewing the mailbox using Outlook on the Web.
For instructions on how to view using Outlook on the Web, please see https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/pages/269156651/Working+with+Generic+and+Shared+Mailboxes#Accessing-a-shared-mailbox
If confidential (or sensitive, private) information needs to be sent over email, it is recommended to use email encryption instead.
...
| Note |
|---|
For more information on the university’s guidelines regarding records management, please refer to the following information: https://uwaterloo.ca/privacy/policies-guidelines/confidential-information |
Related articles
| Info |
|---|
Need help?Contact the IST Service Desk online or 519-888-4567 ext. 44357. |
| Filter by label (Content by label) | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| Info |
|---|
Need help?Contact the IST Service Desk online or 519-888-4567 ext. 44357. |
| Tip |
|---|
Article feedbackIf you’d like to share any feedback about this article, please let us know. |