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titleNote: To add a shared mailbox it is necessary to have all of the following:
  • A security group that grants “Send-as” and full access permissions to all folders of the shared mailbox (Your department IT support can help to have you added to a security group.)
  • Your account must be a member of the mailbox security group as your account requires permission to the shared mailbox for authentication using your own credentials.
  • Permissions on Windows Nexus computers become effective the next time you log onto the machine after the mailbox permission change has been made. You may need to sign out from your Nexus account on the machine and then sign back in again before you will be able to add the account and access the mailbox.

Contact IST Service Desk if your account does not meet the above requirements. IST Service Desk's contact information can be found at the bottom of this page.

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Need help?

Contact the IST Service Desk

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online or 519-888-4567 ext. 44357.

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