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Some Windows 10 users have experienced the Remote Desktop app for Windows losing a connection to a campus machine while working from home. Changing two Group Policy settings for Remote Desktop fixes this issue.

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7. Double-click the entry Use WDDM graphics display driver... to open.
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8. In the upper-left corner of the window, change the USE WDDM graphics display driver.. setting from Not Configured to Disabled. Click Apply, then click OK.

9. Click the 'X' at the top-right corner of the Local Group Policy Editor window to close the app.

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Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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