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  • Use checkvpn.uwaterloo.ca to see your computer's VPN connection status.

  • The instructions below work for the following web browsers: Chrome, Firefox, Internet Explorer

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  1. To begin, log into the VPN website with your WatIAM credentials.

  2. From the VPN download page shown below, click Download for Windows to download the installation file.

  3. Select Save.

  4. Go to your Downloads folder (via File Explorer) and double-click on the installation file. 

  5. Click Next to start AnyConnect Secure Mobility Client Wizard.

  6. Click Install on the Ready to Install window.
     

  7. Accept  End User License Agreement  and click  Next .
     

  8. Click the Finish button.

How to connect

The installation process only needs to be done once. After the client is installed, you can use the "Start Menu" item to launch the client connection window.

  1. Search for Cisco AnyConnect in the Windows start menu and launch the application. 

  2. If you haven't connected before, you will need to specify the VPN server:

    1. cn-vpn.uwaterloo.ca : Accessed from off-campus and from wireless when on-campus

    2. vpn-inside.private.uwaterloo.ca : Accessed from on-campus, wired connections only

  3. Click Connect

  4. This brings you to a login window where you can authenticate with your credentials. Under the 'Group' drop-down menu, select 'UW-General-Campus'. Note: 'UW-General-Campus' is the recommended profile. 'UW-Campus' should be used as an alternative profile.

    1. Enter your 8-character username into the username field, not username@uwaterloo.ca or username@edu.uwaterloo.ca.

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Need Help?

Contact the IST Service Desk at  helpdesk@uwaterloo.ca  or 519-888-4567 ext. 44357.