To add a shared mailbox it is necessary to have all of the following:“Send-as” and/or full access permissions to all folders of the shared mailbox Your own username requires permission to the shared mailbox. You will login using your own credentials. (Your department IT support can help you request access.) M365 shared mailboxes are cloud hosted. It takes about an hour for the permission updates to sync to the Microsoft email servers before you will be able to add a shared mailbox. Permissions on Windows Nexus computers become effective the next time you log onto the machine after the mailbox permission change has been made. You may need to log out from your Nexus account on the machine and then log in again to add the account and access the mailbox.
Contact IST Service Desk if your account does not meet the above requirements. |