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“Send-as” and/or full access permissions to all folders of the shared mailbox Your own username requires permission to the shared mailbox. (ETIS can help you request access.) Permissions on Windows Nexus computers become effective the next time you log onto the machine after the mailbox permission change has been made. You may need to log out from your Nexus account on the machine and then log in again to add the account and access the mailbox.
Contact ETIS if your account does not meet the above requirements. |
Determining if you are using Outlook (classic) or Outlook (new)
You can figure out whether you are using Outlook Classic or Outlook New by the top task bar on the top of the window.
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 Image Added Outlook New
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If you’re using the new Outlook, please follow the instructions for adding a shared mailbox to Outlook (New) instead. |
Adding a shared mailbox to Outlook
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