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Adding a shared mailbox to Outlook
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If you are using Windows 11 follow these instructions: Adding a shared mailbox to Outlook using Windows 11 |
Open Outlook.
Click on the File tab in the ribbon.
Click on the + Add Account button.
Type the 8-character username of the shared mailbox @uwaterloo.ca (i.e. sharenam@uwaterloo.ca), then click Connect button.
Click the Back button at the window prompting you to type the password for the shared mailbox email address. Do not enter a password here as you will use your own credentials for authentication (as described in #6) .
Edit the username to match your own 8-character username@uwaterloo.ca* (i.e. myuserna@uwaterloo.ca), then click the Next button.
*Be sure to use your own username@uwaterloo.ca and not a friendly email address.
Enter your password and then click the Sign in button.
Complete the DUO 2-Factor Authentication.
Click the Done button.
10. Quit/close the Outlook app and then relaunch to access the mailbox.
Adding a shared mailbox to Outlook using Windows 11
Open Outlook. Click File at top, then Account Settings, and Account Settings again.
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Select your own UW email. Click Change button above it.
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Click More Settings, then Advanced tab.
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Beside the "Open these additional mailboxes", click Add button.
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Type in the email address, ex. sharedemail@uwaterloo.ca
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Click OK, Apply, and OK again (Outlook might freeze a bit while it loads).
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Click Next, Done, then restart Outlook.
To send email:
In the compose message window, click From menu and pick Other Email Address.
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Type in the address, ex. sharedemail@uwaterloo.ca and click ok.
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Disable the Offline Cache for the Shared Mailbox
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