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In June 2005, IST initiated a Desktop Rollover Rollover (DTR) program to provide a regular renewal of desktop computers in the academic-support most eligible non-ancillary Academic Support areas of the university. Dell is currently the preferred computer supplier.
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Who can use this service | Eligible full-time staff members |
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How to request this service | |
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Average length of time to complete request | Setup of new desktop rollover workstations usually takes two working days depending on when the workstation is delivered to the client's office. X-rollover computers repurposed as home workstations for staff can take up to 5 business days to configure. |
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Support for this service | Dell and Apple Desktop Rollover Program computers Other Desktop Rollover inquiries (e.g. eligibility) To purchase a Dell computers (outside of the Desktop Rollover Program) with a Waterloo Purchasing Card (P-Card): Computer imaging To arrange for imaging of new academic support department computers: Ensure new computers are delivered to IST Workstation Services, East Campus 2 (EC2) room 114. Once a purchase order has been issued, submit this form, DTR-Other form with the following information: Indicate it is a non-DTR computer Details: department name, purchase order number, end user's full name, userid and room number, date required, and any special requirements Attach a copy of the purchase order or order confirmation
For other inquiries, please complete the DTR-Other form. |
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Pricing/cost | There is no charge for the standard Windows desktop workstation. |
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