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How to switch to new Teams
Switch to the new Microsoft Teams - Microsoft Support
Note: New Teams is a different application so any shortcuts to Teams classic will need to be re-created for new Teams.
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Warning: New Teams was available to campus as of February 20th, with a deadline to switch to new Teams of mid-May, 2024. If new Teams is not enabled for you, try the following instructions. |
Windows 10/11
Open the Teams classic desktop app.
When accessing new Teams for the first time, you will see a pop-up that will instruct you to switch to New Teams. Click “Switch Now” to move to New Teams. Once you have clicked on Switch Now, Teams Classic will automatically be closed and new Teams will be launched.
If you are not prompted to switch to new Teams, in the upper left, turn on the ‘Try the new Teams’ toggle .
Note: if the toggle is greyed out or if you are unable to turn on new Teams, please clear the Teams cache.
Instructions on how to Clear Teams cache - Microsoft Teams | Microsoft Learn
In the pop-up window, select ‘Get it now’ .
Follow the prompts on screen
New Teams should automatically open. Any future actions (e.g., joining a Teams meeting from Outlook) will happen in new Teams by default.
Right click on the new Teams icon in your taskbar and click ‘Pin to taskbar’. Then right click on the old Teams Classic icon in taskbar and click ‘Unpin from taskbar’
On your computer, you will now have 2 Teams applications.
In Windows 10, they will be named as follows:
New Teams: “Microsoft Teams (work or school)”
Teams classic: “Microsoft Teams classic”
In Windows 11, they will be named as follows:
New Teams: “Microsoft Teams (work or school)”
Teams classic: "Microsoft Teams classic (work or school)"
MacOS
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Note: minimum requirements:
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You’ll need to grant permission to New Teams to share screen, use your microphone, or use Bluetooth devices:
If you miss the prompt, you can do this anytime by going to Apple Menu > System Settings > Privacy & Security.
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If you miss the prompt, you can do this anytime by going to Apple Menu > System Settings > Privacy & Security.
Under Screen Recording, make sure Microsoft Teams (work or school) is selected the logo will also look like this.
Repeat the same steps for Microphone and Camera as well.
Open the Teams classic desktop app.
When accessing new Teams for the first time, you will see a pop-up that will instruct you to switch to New Teams. Click “Switch Now” to move to New Teams. Once you have clicked on Switch Now, Teams Classic will automatically be closed and new Teams will be launched.
If you are not prompted to switch to new Teams, in the upper left, turn on the ‘Try the new Teams’ toggle.
Note: you will need to be logged in as an administrator or have administrator credentials.
In the pop-up window, select ‘Get it now’.
New Teams will begin downloading.
Once downloaded, the installer should automatically open.
Follow the prompts on screen to complete the installation
New Teams should automatically open.
On your computer, you will now have 2 Teams applications.
In MacOS, they will be named as follows:
New Teams: “Microsoft Teams (work or school)”
Teams classic: “Microsoft Teams classic”
Teams on the Web (all browsers)
Log in at https://teams.microsoft.com/ using username@uwaterloo.ca and your password.
Click on the ellipse in the upper right and select About > Public preview
In the pop-up window select ‘Switch to public preview’.
In the upper left, click the toggle to ‘Try the new Teams’.
In the pop-up windows, select ‘Switch to new Teams’.
To make new Teams the default, select the check box beside ‘Don’t ask me this again’.
New teams will automatically load.
Device Settings in New Teams (Camera/Microphone)
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Camera:
Select the down-arrow beside the video icon to adjust settings such as device options, brightness and background effects.
Alternatively, you can click on the three dots for more settings and then select Video Effects and Settings to adjust background effects.
Microphone:
Select the down-arrow beside the microphone icon to adjust settings such as speaker and microphone device options, spatial audio and background suppression.
Alternatively, you can click on the three dots for more settings and then select Audio Settings to adjust the settings.
Reverting to Teams Classic
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Note: After mid-May, 2024, users will no longer be able to switch back to Teams classic. All users will be switched to new Teams. |
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When reverting to Teams Classic, you may be prompted to keep using the new Teams. To use Teams Classic, click 'Yes, switch back'. |
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Windows and Mac
Select the ellipses in the upper right.
Turn off the ‘New Teams’ toggle.
New Teams will automatically close and Teams classic will re-launch.
Teams on the Web (all browsers)
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Select the ellipses in the upper right.
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Turn off the ‘New Teams’ toggle.
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In the pop-up window, select ‘Switch to classic Teams’.
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Clearing cache in new Teams
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